This website is owned and operated by SU-RAJ INTER GOLD PVT LTD. (hereinafter referred to as ‘We’, ‘SU-RAJ INTER GOLD PVT LTD.’, ‘The Company’ & ‘www.surajintergold.com’) having its Registered and Corporate Office at 191, between Soi-45 & Soi-47, Rama 3 Road, Yannawa, Bangkok-10120, Thailand. By using the www.universalchains.com service of SU-RAJ INTER GOLD PVT LTD. (“You” means the person using universalchains.com), you are deemed to have accepted the Terms and Conditions listed below, or as may be revised from time to time, for an indefinite period, and you understand and agree that you are bound by such terms and conditions till the time you access this website. SU-RAJ INTER GOLD PVT LTD. reserves the right to change these terms & conditions from time to time without any obligation to inform you, and it is your responsibility to review them as often as possible. All rights, including copyright, on this website are owned by SU-RAJ INTER GOLD PVT LTD. Any use of this website or its contents, including copying or storing it in whole or part, is prohibited without the permission of SU-RAJ INTER GOLD PVT LTD.

If you have any queries about these terms & conditions or have any comments or complaints about our website, please email us at info@su-rajintergold.com or call us on our all-day helpdesk at (+66) 2649 0000.


Please note, any use of this website or purchase made through this website constitutes an agreement to abide by the terms and conditions detailed below, which shall override any other terms and conditions. Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to Thailand law, and any disputes or proceedings shall be subject to the exclusive jurisdiction of Thailand Courts.

None of the provisions of this Agreement shall be deemed to constitute a partnership or agency between you and the Company, and you shall have no authority to bind the Company in any manner whatsoever. This Agreement sets forth the entire understanding and agreement between you and us with respect to the subject matter hereof.

In the Company’s sole discretion, it may transfer its rights and obligations (under this Agreement without your prior express consent). If you breach this Agreement, the Privacy Policy, or the documents they incorporate by reference, and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the aforesaid.

The Company may terminate this Agreement at any time. Without limiting the foregoing, the Company shall have the right to immediately terminate any passwords or accounts of the User in the event of any conduct by the User which the Company, in its sole discretion, considers to be unacceptable, or in the event of any breach by the User of this Agreement. Notwithstanding any other provisions of this Agreement, or any general legal principles to the contrary, any provision of this Agreement that imposes or contemplates continuing obligations on a party will survive the expiration or termination of this Agreement.


SU-RAJ INTER GOLD PVT LTD. reserves all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on this Website. Access to this Website does not authorize anyone to use any name, logo, or mark in any manner. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials that are part of this Website (collectively, the ‘Contents’) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents of the Website or any related software. All software used on this Website is the property of www.universalchains.com or its suppliers and they are protected by international copyright laws.


Prices throughout the website are quoted in US Dollars (USD). Payment can only be accepted in USD.

For international deliveries, additional duties and taxes may be applicable for the ordered items as per your country’s regulations, which will be billed separately to you by the courier company at the time of delivery.


All payments on www.surajintergold.com are to be made through bank transactions for international shipments, and the cash on delivery option is accepted for Thailand customers only. All bank transaction charges are to be borne by the customers themselves. We will ensure confirmation of ordered item(s), availability, and shipping before processing your order transaction. You will be advised by email and call for your balance payment. Orders will be dispatched only after balance payment is transacted.

Order Acceptance

All products and information displayed on www.universalchains.com constitute an invitation to offer. Your order for purchase constitutes your offer, which shall be subject to the terms and conditions listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered may or may not happen at the same time. In such a scenario, the portion of the order which has been dispatched will be deemed to have been accepted by us, and the balance would continue to be on offer to us, and we reserve the right to accept or reject such balance order.

No act or omission of SU-RAJ INTER GOLD PVT LTD. prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.

Product Display

We have taken care in presenting the products on our website as accurately as possible. The images you see are sample images and will depend on your monitor’s display and color capabilities. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. All products are handcrafted, so there may be some variations in the actual product received.

Packaging of the product may vary from the packaging of the product displayed on the website.

Product Availability

All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or divide up orders. We will inform you if we are unable to fill your order.

Prices on the website are subject to change without prior notice and can vary from piece to piece, and from time to time, depending on the price of raw materials at the time of production. Gold is a commodity with market fluctuations beyond our control. This simply reflects the market value of the raw materials. We apologize for any inconvenience that this may cause. We do not negotiate prices on our products, and all our prices are final.


SU-RAJ INTER GOLD PVT LTD. reserves the right, at our sole discretion, to limit the quantity/value of the items purchased by you, and such restrictions may be applicable to orders placed by the same account, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. SU-RAJ INTER GOLD PVT LTD. reserves the right, at our sole discretion, to prohibit sales to anyone as it may deem fit.

Cancellation by SU-RAJ INTER GOLD PVT LTD.

There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional information or verifications before accepting any order. We will inform you if the entire order or any portion of your order is cancelled or if additional information is required to accept your order.

Cancellation and Changes by Customers

If you wish to cancel or modify your order, please send an email to info@su-rajintergold.com. We will make every effort to accommodate your request. However, once an order has been submitted, we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, if it is the incorrect product or found to be damaged, please contact us within 3 days of receipt, and we will arrange for collection. The customer agrees not to dispute the decision made by SU-RAJ INTER GOLD PVT LTD. and accept SU-RAJ INTER GOLD PVT LTD.'s decision regarding the cancellation.


Dimensions displayed on the SU-RAJ INTER GOLD PVT LTD. website are noted in inches. While we try to ensure that all measurements on our website are accurate, errors may occur as each piece is unique.

Thank you for reading our Terms & Conditions. Enjoy your shopping experience with SU-RAJ INTER GOLD PVT LTD.

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